Privacy Policy.

1. Introduction

PT. Ayo Dagang Serius (operating as "Avonetiq") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard information when you interact with our website (avonetiq.com), our services (AVO Protocols, Build Studio), or our proprietary tools.

We operate in strict accordance with the Indonesian Personal Data Protection Law (UU PDP No. 27/2022) and adhere to global best practices, including GDPR principles, to ensure the highest standard of data integrity.

2. Data We Collect

We collect data to provide our "Engineered Clarity" services. This includes:

• Identity Data: Name, job title, and company name provided via forms.
• Contact Data: Business email address and phone number.
• Technical Data: IP address, browser type, time zone setting, and operating system (via standard web logs and Cloudflare).
• Usage Data: Information about how you use our website, tools (e.g., Readiness Assessment), and services.
• Assessment Data: Inputs provided into our ROI Calculator or AVO Readiness tools.

3. How We Use Your Data

We do not sell your data. We use your information strictly for the following "Legitimate Business Purposes":

• To deliver the services or proposals you have requested (e.g., sending an Audit Report).
• To manage our relationship with you, including notifying you of protocol updates or service changes.
• To improve our website, tools, and services through analytics (Google Analytics 4).
• To maintain the security of our platform (fraud prevention and network security via Cloudflare).

4. Data Storage & Security

Your data is stored on secure, enterprise-grade infrastructure.

• Hosting: Our primary servers are managed via Cloudways (utilizing DigitalOcean/Vultr infrastructure) with strict access controls.
• Encryption: All data in transit is encrypted via TLS/SSL protocols.
• Access: Access to personal data is restricted to authorized Avonetiq personnel who have signed strict confidentiality agreements.

5. Cookies & Tracking

We use cookies to distinguish you from other users of our website. This helps us provide you with a good experience and allows us to improve our site.

We utilize Google Consent Mode v2. You have the right to opt-out of non-essential cookies upon your first visit. Essential cookies (required for site security and load balancing) cannot be disabled.

6. Third-Party Disclosure

We may share your data with trusted third-party service providers solely for the purpose of operational execution. These providers act as "Data Processors" and are contractually bound to protect your data. Key processors include:

• Cloudflare: For content delivery and security (WAF).
• Google Analytics: For anonymized traffic analysis.
• CRM Providers: For managing client communications.

7. Your Rights

Under the applicable data protection laws, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data ("Right to be Forgotten"), subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact our Data Protection Officer (DPO) at: